By Ronald Maier

Info and data have essentially remodeled the way in which company and social associations paintings. wisdom administration can provide options and tools that aid organisations to supply an atmosphere supportive of information iteration, sharing and alertness. info and verbal exchange expertise (ICT) is usually considered as the enabler for the powerful and particularly the effective implementation of information administration. The publication provides a virtually encyclopedic treatise of the numerous vital elements, recommendations and theories that experience inspired wisdom administration and integrates them right into a basic wisdom administration framework along with approach, association, platforms and economics. The booklet additionally comprises the nation of perform of information administration at the foundation of a finished empirical research, and concludes with 4 situations of the profitable program of ICT in wisdom administration tasks.

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Extra info for Knowledge Management Systems: Information and Communication Technologies for Knowledge Management

Sample text

Organization development (OD) is a methodical strategy for intervention, initiated through consulting and planned by management with the assistance of a change agent, which supports the development of organizations with respect to personal, interpersonal, structural, cultural and technological aspects. organizational learning (OL) approaches share the common hypothesis that (observable) phenomena of change in organizations are connected with (unobservable) collective or inter-personal processes of learning on a micro-social (group) as well as a macro-social level (organization).

Second, learning builds on past knowledge and experience—that is, on [organizational] memory” (Stata 1989, 64) is an example for the second category. There are clear differences between traditional organization development and OL. For example in OL, change is considered the rule, not the exception as in OD. OL views change as endogenous, as part of the organization’s processes, and the— indirect—management of change is considered an organizational competence in OL rather than an (external) expert’s competence as in OD (also Schreyögg/Noss 1995, 178ff).

Staehle 1991, 563) and is based on the concept of planned evolution (Staehle 1991, 571). It encompasses strategy formulation, implementation and evaluation and has, as an ultimate objective, the development of corporate values, managerial capabilities, organizational responsibilities, and administrative systems which link strategic and operational decision-making, at all hierarchical levels (Hax/Majluf 1984, 72). On the basis of the resourcebased view of the organization (Wernerfelt 1984, Grant 1991), several authors conceptualized the strategic relevance of knowledge in general and knowledge management in particular.

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Knowledge Management Systems: Information and Communication by Ronald Maier
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