By Steve Clarke

A complete consultant to the strategic administration of data platforms inside company and public quarter corporations. Key matters coated comprise: company process, details structures process and the technical as opposed to social debate.

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Extra resources for Information Systems Strategic Management: An Integrated Approach

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Project outcomes The intervention was a mixture of technology-based and human-centred approaches, with a frequent need to cross over from one to the other. This was facilitated by an information systems developer (ISD) whose style was highly participative, reflective and self-critical. Consequently the intervention used a participative approach leading to a structured development. The problem context exhibited a complexity resulting from the high level of human activity, with the ‘solution’ being seen as relatively simple.

It is common for such a framework to lead to a very structured process, with, for example, an overall mission being Academic aims and objectives Studentcentred learning Teaching and learning Continuing vocational education Research and consultancy Organisational support Learning resources Information Quality assurance Marketing Student services Staff development Resources Finance Estates and space allocation Facilities and catering continued . . LESSONS FROM CORPORATE STRATEGY 31 decided, and each functional area developing its own strategic plan in accordance with that mission.

14 S T R AT E G I C M A NAG E M E N T structured framework. It is the view of the participants that management pressure gave rise to the system’s failure to deliver the hoped-for benefits at an operational level. Although the hoped-for participative or ‘soft’ approach did not succeed in this development, and as a result the hoped-for improvements in operational terms did not materialise, this and other empirical evidence from the health services sector in the United Kingdom nevertheless points to benefits to be derived from the ‘soft’ approach.

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Information Systems Strategic Management: An Integrated by Steve Clarke
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