By G. De Mari
This book showcases the result of a handful of graduates of the postgraduate grasp of IT administration at TU Delft. It provides summaries of 8 theses written among 2003 and 2008, chosen to supply a superb photo of the whole variety of commencement initiatives. considering that all of those theses concentrate on real-life administration difficulties, they've got long past directly to impression techniques and development inside a number company environments. This assessment consequently not just offers an perception into a tutorial application, but in addition into the IT matters that experience contributed to shaping a variety of enterprises. In different phrases, it can provide a style of IT administration development over the past 5 years. A primary query is addressed during this e-book: 'What is the educational price of this work?' Anne Persson, Professor on the college of Skovde, Sweden solutions this query, whereas Udo Groen, government board-member of ProRail within the Netherlands solutions a similar query from a enterprise standpoint. those views completely reflect the constitution of the grasp application: bringing educational wisdom to enterprise event and vice versa.
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Extra info for Five Years of IT Management Improvement: Eight Cases from the Master of IT Management
Sample text
The comprehensive knowledge of legislation is core competence and a differentiating quality of the IB-Groep. A lot of this knowledge is frozen in applications supporting the business processes. It is recommended to maintain these applications in-house. This also applies to the WSF application, being the largest monolith of all. However, it will be replaced (innovation programme) and already external staff mostly does the development and maintenance. One could consider a transitional outsourcing.
Investigating the risk of failure is a joint problem of business, ICT and facilities management. Excluding one stakeholder might result in sub optimizing and not in an overall increase of reliability. In the figure below an example of the new reliable and scalable architecture based on the four generic building blocks is shown. At the top of the figure the two power delivery building blocks are shown which are designed by means of the now existing architecture. The problem as described above the current infrastructure is overcome by the new design of the architecture.
This increases the vulnerability of the business process considerably. Third, too many IT platforms. The internal IT department has to maintain applications on four development IT platforms. Some engineers are skilled in two development platforms, but most are dedicated engineers for one platform. Consequently, the skills and expertise are scattered and more external staff is needed (80% of the COBOL staff is external staff). Finally, the innovation programme causes an increase of the IT development and maintenance workload.